Curious about your stay at Luxosao? Below you'll find answers to the most common questions our guests ask. If you need further information, our attentive staff is just a call away.
Nestled in the vibrant heart of the city, Luxosao is a sanctuary amid urban energy. We're within strolling distance of iconic landmarks, cultural treasures, and the city's finest dining establishments. Our privileged position offers both convenience for business travelers and exploration opportunities for leisure guests—truly the best of both worlds in one elegant address.
Every Luxosao experience includes complimentary high-speed WiFi, access to our state-of-the-art fitness center, luxurious bath products, plush bathrobes, and our signature breakfast featuring both local delicacies and international favorites. Premium rooms and suites include additional amenities such as evening turndown service, welcome champagne, and exclusive access to our Executive Lounge with panoramic city views.
Yes, we offer seamless transportation between the airport and our hotel in our luxury fleet. Our chauffeurs will monitor your flight and await your arrival, ensuring a stress-free transition to your urban sanctuary. This service can be arranged during booking or by contacting our concierge at least 24 hours before your arrival. Prices vary depending on vehicle type and time of day.
Luxosao houses three distinctive culinary destinations: "Amber" our all-day dining restaurant offering international cuisine with local influences; "Sapphire" our elegant fine-dining establishment showcasing innovative gastronomy; and "Velvet Lounge" for handcrafted cocktails and light bites. Each venue sources ingredients from local artisans and farms whenever possible, creating a true taste of our region with global sophistication.
Yes, we offer both valet parking and self-parking options in our secure underground facility. Valet service is available 24/7 with in-and-out privileges throughout your stay. Our parking facility features electric vehicle charging stations and designated spaces for hybrid vehicles as part of our sustainability commitment. Daily rates apply and can be added to your room charges for convenience.
Standard reservations may be canceled up to 48 hours prior to arrival without penalty. Cancellations within 48 hours will incur a charge equivalent to one night's stay. Special event periods, group bookings, and certain promotional rates may have different cancellation terms clearly indicated during the booking process. We always recommend travel insurance for unforeseen circumstances.
Absolutely! Our culinary team takes pride in crafting memorable dining experiences for all guests, regardless of dietary preferences or restrictions. Whether you follow vegan, gluten-free, kosher, halal, or any other specialized diet, simply inform us in advance, and our chefs will prepare delicious options tailored specifically to your needs without compromising on flavor or presentation.
Families are treasured guests at Luxosao. We offer interconnecting rooms, baby-proofing services, cribs, and extra beds upon request. Our "Little Explorers" program provides age-appropriate welcome gifts, dedicated children's menus, and babysitting services arranged through our concierge. During school holidays, we often host supervised children's activities allowing parents to enjoy some well-deserved relaxation while young ones create their own vacation memories.
In the pulsing center of the city, where ancient cobblestones whisper tales of bygone eras and modern skyscrapers reach for tomorrow's dreams, LuxOsao stands as a sanctuary of refined tranquility. Born from a vision to create not just accommodation, but an experience that lingers in memory long after departure, our establishment has blossomed into the city's premier haven for discerning travelers.
The LuxOsao story began as a heritage building lovingly transformed into a boutique masterpiece. What once housed a historic textile merchant now cradles guests in an atmosphere where classic architecture embraces contemporary comfort. Each brick and beam tells a story, carefully preserved while infusing modern elegance at every turn.
At LuxOsao, we believe hospitality is an art form—a delicate balance of anticipating needs without intruding, of creating luxury that feels effortless. Our philosophy centers on three pillars: authenticity in every interaction, reverence for our heritage location, and unwavering attention to the nuances that transform a stay from pleasant to unforgettable.
Like the ancient Japanese concept of 'omotenashi'—anticipatory hospitality without expectation of reward—we seek to create experiences that resonate on a personal level. Each member of our team is a curator of moments, dedicated to weaving a tapestry of comfort, conversation, and connection that embraces our guests like old friends returning home.
Sustainability isn't merely a policy for us—it's woven into our identity. From our locally-sourced breakfast ingredients to our energy-efficient systems, we honor our responsibility to preserve the beauty of our city for generations to come.
Nestled in the city's cultural epicenter, LuxOsao offers the paradoxical luxury of being both at the heart of everything and removed from the urban clamor. Step outside to find yourself moments from landmark attractions, boutique galleries, and gastronomic treasures; step inside to discover a hushed sanctuary where time slows and serenity reigns.
We eschew the cookie-cutter approach to hospitality. Each guest at LuxOsao receives service as individual as their fingerprint. Our staff doesn't follow scripts—they listen, adapt, and create. Whether orchestrating a surprise anniversary celebration or quietly ensuring your morning coffee arrives precisely how you prefer it, personalization is our signature.
Our kitchens celebrate the local terroir while embracing global influences. LuxOsao's dining experiences transform meals into memories through seasonal menus that tell the story of our region's producers, artisans, and culinary heritage. Even our casual courtyard café transcends ordinary expectations, turning a simple espresso into a moment of appreciation.